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Showing content with the highest reputation on 01/28/20 in all areas

  1. I've owned my Nova 3.5" for 9.5 years. For the first few years, I never used it because I shot better with my 870. After warming up to it a couple years ago, it has been very dependable and is my primary bird gun. I recently noticed a barrel bulge just behind the choke tube. It appears to be more prominent on one side of the barrel than the other. I find this odd since I've never fired anything but factory loaded ammo through it, nor have I ever had any squib rounds. I've never mistreated or misused my gun and clean it regularly, and I've only ever used the OEM IM choke tube. I contact Benelli to file a warranty claim and I'm told Benelli does not cover barrel bulges, that it must have been an obstruction or something else.. but it's not their problem. I don't understand how it could be considered my fault if I only used the gun as they intended and took the best possible care of my firearm. I've seen similar issues other owners have had that got covered, why is my situation any different? If thats their idea of customer service, they've lost a good customer for life, and I'll do my best to make sure nobody I know ever buys one. What's the point of having a warranty if you're just going to deny simple claims for normal use? I never had any of these issues with my Remington 870..
    -1 points
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