Leaderboard

First of all. Benelliparts is not a scammer and it is a 100% legit business. Have you ever heard of a scammer calling up the victim to cuss them out? I haven't. Whether or not the owner of Benelliparts is the most organized individual on the planet, is a different issue. Just because a small business owner accidentally makes a mistake, doesn't make them a scammer and it doesn't mean you shouldn't buy from them because if you want something he is selling, who the fuck cares how friendly that person is or how good their customer services skills are? As long as you're using a payment option that protects you, like a credit card that will reimburse you, what's the risk? In my opinion, there is no risk regardless of how much of a dick the guy is. If they don't send me the product, I make one phone call and the problem is solved. That's why God invented PayPal and Credit Cards with awesome policies. Benelliparts is a super niche business who has a very long track record to lean on. One interaction or botched transaction can happen to anyone, he'a a human being so he's going to make mistakes just like everyone else. In the case of a business like Benelliparts, it doesn't justify what happened, but it's not hard to see how something like this could happen when dealing with something like a preorder that is months out. I can't remember what I bought last week and I have hundreds of alarms that I snooze every day so an order from 4 months ago being mishandled isn't a complete shocker to me. If I wasn't a super organized person, it probably isn't the best to take pre-orders to begin with, if you know yourself and the risks involved, but sometimes you have to make a decision. It's not always the case but if he's taking preorders, it probably means he's tight on cash otherwise he would just buy the parts with his own money and then sell them when they come in. If taking preorders to avoid cancellations, that's pretty much the same thing because most people don't cancel orders and you should be able to sustain a few cancellations, which is basically being short on cash. If your options are to either not sell a product or sell it with preorders, if the demand is high, you probably take preorders. My guess is that the guy bit off a little more than he could chew and probably spent the money on living expenses and didn't have the product to send you so he needed a little time to get his paycheck from work or something. Should something like that like ever happen? Of course not but people make mistakes and most people live paycheck to paycheck with little buffer for mistakes or unexpected expenses. The guy could probably have avoided an angry customer by making one phone call to you explaining the delay or whatever and just being straight with you but maybe he got overwhelmed with life. A business should never not pick up the phone for any reason but I view Benelliparts as more of a guy who is doing the community a favor using his connections, more than a typical Business. The guy sells things that are hard to get and we get to use payment options like Credit Cards that will reimburse us if we don't get the product, so again, no super big issue in my eyes. I personally have spent thousands of dollars on Benelliparts over the past 5+ years or whatever the timeline is. I've literally purchased at least one of everything sold on that site including multiple short barrels that were almost a grand each. I don't know him on a personal level and I can't say he's my friend and some of my orders probably had a few hiccups but you have to be flexible in life and in the end he always came through. As long as the person has good intentions and I used a Payment service that is going to reimburse me anyway....i don't see any issues with dealing with a small business like Benelliparts. It sucks that you had a frustrating experience, hopefully you got your money back and picked up the parts you wanted somewhere else.