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  1. Hello all, I am new to this forum. I am located in Renton, Washington. I have been enjoying my new Super Vinci but had a malfunction. The Carrier Latch Assembly worked its way loose when the pin fell out. This allowed the spring (ref # 2 in the manual) to fall out and was lost. I have a replacement on order. Has anyone had this experience? Can you provide pointers on installing a new one so that it does not fall out? I am considering a small drop of glue. Thanks in advance for your recommendations. Also, I tried to call BennelliUSA customer service and was on hold for a long time. I decided to leave a message because the recorded message system said there was a high call volume. The was unable to leave a message because the message system was full. Is this normal for Bennelli customer service? I will be trying again through the day. 12 PM PT Just got off the phone with BennelliUSA customer support. They are sending me the spring for my new Super Vinci and discussed the components with me so that it can be installed correctly. Thanks to Bennelli customer support for their excellent support line! Vince
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