Skybroom Posted March 2, 2005 Share Posted March 2, 2005 Just wondering how many of you have sent your SBEII trigger assembly in for the safety spring adjustment. Back in December I saw a number of people posting good results and getting it back within a week. Mine was received at Benelli on Feb. 14th and I still haven't heard a thing. I sent an email about a week ago and still haven't got a response. I sent another one yesterday and still nothing. I'm beginning to think all the horror stories about Benelli's customer service are true. Quote Link to comment Share on other sites More sharing options...
tucker301 Posted March 2, 2005 Share Posted March 2, 2005 I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote Link to comment Share on other sites More sharing options...
EFLOYD Posted March 2, 2005 Share Posted March 2, 2005 I emailed CDay before sending mine in....got a response within hours with instructions on where to send it and to Att: CDay..... I mailed it on Monday, got it back on Friday with freebies. Nothing but superb in my opinion. Quote Link to comment Share on other sites More sharing options...
Camo Posted March 2, 2005 Share Posted March 2, 2005 Got mine back in a week. I've never had a problem with Benelli... Quote Link to comment Share on other sites More sharing options...
Skybroom Posted March 2, 2005 Author Share Posted March 2, 2005 I contacted C Day back in December and got a response within a day. I wanted to wait until hunting season was over to send it in. C Day said he/she would be on leave in Feb. and March but I should simply write "safety spring" on the package and it would get into the right hands. I guess it didn't make it into the right hands. Quote Link to comment Share on other sites More sharing options...
Skybroom Posted March 2, 2005 Author Share Posted March 2, 2005 I finally got it figured out. Still no response from my emails but a phone call got me a tracking number. It was shipped back out after 9 days, but they shipped it back to the UPS store that I sent it from instead of my address that was inside the package. Quote Link to comment Share on other sites More sharing options...
EFLOYD Posted March 2, 2005 Share Posted March 2, 2005 Glad to hear it finally worked out even though logistically it presented a nightmare. CDay is a SHE by the way. Also, my spring was still a little tighter than I would like, but broken in considerably over time. Good Luck! Quote Link to comment Share on other sites More sharing options...
tucker301 Posted March 2, 2005 Share Posted March 2, 2005 Good thing you followed up, Skybroom. Sounds like the jerks at the UPS store were taking a wait and see approach to finding the rightful owner. I'll be they were hoping to never hear from you. Quote Link to comment Share on other sites More sharing options...
jimsam Posted March 3, 2005 Share Posted March 3, 2005 Originally posted by tucker301: I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote Link to comment Share on other sites More sharing options...
jimsam Posted March 3, 2005 Share Posted March 3, 2005 Originally posted by jimsam: quote: Originally posted by tucker301: I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote Link to comment Share on other sites More sharing options...
tucker301 Posted March 3, 2005 Share Posted March 3, 2005 jimsam, Here we give three shots for a dollar, so go ahead and take one more Quote Link to comment Share on other sites More sharing options...
Skybroom Posted March 4, 2005 Author Share Posted March 4, 2005 Actually, the owner of the UPS store is a former boss of mine. He called and left a message that day. I didn't get it until I got home from work. He remembered the box I originally shipped it in and did some research to find out if the sender was who I had originally sent it to. One of his employees signed for it and he didn't know about it for 2 days. Quote Link to comment Share on other sites More sharing options...
birddog Posted March 4, 2005 Share Posted March 4, 2005 Originally posted by tucker301: jimsam, Here we give three shots for a dollar, so go ahead and take one more waiting ................... Quote Link to comment Share on other sites More sharing options...
tucker301 Posted March 5, 2005 Share Posted March 5, 2005 dogbird, He stumbled over to another thread, with coherency left very much behind. You've been there...flirting with 1014 Quote Link to comment Share on other sites More sharing options...
birddog Posted March 5, 2005 Share Posted March 5, 2005 hmmm..... whatchya mean?? ))))))))))))))))))))))))))birddog(((((((((((((((((((( Quote Link to comment Share on other sites More sharing options...
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