[Benelli came apart]

Drundel

 

What have you heard about, the ring? And how did they remedy the situation?

[Benelli came apart]

Thanks for the info it sounds like customer service is as good as everyone talks about. It's nice to see a company standing behind the product, but also standing behind the customer. I'll let you know how things unfold

[Benelli came apart]

Originally posted by TC11:

Quackhead

 

My M1 was sent in to Benelli on September 10th. I called this past Monday and they indicated that I should have the gun back by the 16th of October. The barrel lug was repaired 4 days after Benelli received the gun but they do not have a blueing department at their shop. All blueing is performed at Beretta's shop which is located up the street from Benelli. This is where the long delay is occuring as Beretta's bluing department is backed up. I sent you a private message with more detail. Sorry to hear about your gun. It's a frustrating wait this time of year.

 

Tim

[Benelli came apart]

wanted to add that my SBE of 7 years went into the mail thanks to gander mtn. for the same reason as tc11. but I also lost the bolt assembly when it came apart in the duck marsh. What a way to start the season!! All I can hope for is customer service and Benelli themselves are as good as everyone says they are

[Benelli came apart]

Originally posted by TC11:

Let me first say that I am a die-hard, bang on my soap box, Benelli all the way owner. However, on PA's first day of goose season (Sept. 1) by M1 broke after the second shot. The bronze solder (I think) joint which holds the ring in which the end cap screws tight to came un-soldered from the barrel. The break is as clean and smooth as if the surfaces were never mated. I have a black synthetic model and the only reason I didn't touch off the third shot was that the silver nitrided portion of the barrel which slips into the receiver was sticking out about a half an inch and it caught my eye. I thought that the end cap wasn't screwed on tight. I checked it and it was tight. I unloaded the gun and grabbed the barrel and it pulled right out of the reciever. I'm glad that I didn't get hurt but there were two other guys in the blind with me and they could have been injured as well.

 

Has anybody ever experienced this before? I have owned the gun for 4 years and take very good care of it. I don't shoot a lot but I do hunt as much as I can. I had my gunsmith (Smith's Custom Guns in Warren, PA) look at it and Tim said that he has never seen that before on a Benelli. Now we are half way through goose and dove season in PA and my M1 is sitting at Benelli for repairs. Sorry for the long post, but I'm just a little frustrated right now.

 

Tim