I bought a pair of Affinity 3's (12 first, then a 20). The 12 had the 'glue' come loose on the barrel from the part that slides into the receiver. That was sent back to Benelli for repair. I bought my 20 gauge this past September and it's a jam-a-matic. It was also sent back to Benelli for repair after 4 boxes of shells.
Shipping for both repairs was on me which was approximately $50/gun. I think this is a very bad customer service deal where a faulty product is shipped back for something it should not have happened and the customer foots the bill. I also have a Franchi Instinct SL.
I think Benelli should stand behind their firearms as Ruger and others do and pay shipping back to the manufacture for warranty work.
Franchi Affinity 3 Fail to Eject/Jam
in Waterfowling
Posted
I bought a pair of Affinity 3's (12 first, then a 20). The 12 had the 'glue' come loose on the barrel from the part that slides into the receiver. That was sent back to Benelli for repair. I bought my 20 gauge this past September and it's a jam-a-matic. It was also sent back to Benelli for repair after 4 boxes of shells.
Shipping for both repairs was on me which was approximately $50/gun. I think this is a very bad customer service deal where a faulty product is shipped back for something it should not have happened and the customer foots the bill. I also have a Franchi Instinct SL.
I think Benelli should stand behind their firearms as Ruger and others do and pay shipping back to the manufacture for warranty work.