Okay so yesterday I bought a Brand new Benelli Nova from acadamy and took it home. Pulled it out of the box and put the barrel in. After that wanted to see how everything would work so I put on loaded shell in the weapon and pumped the shotgun. So far so good, then pumped again to extract the shell and then it just stayed in the weapon. decided to loda three more shells in to force the extraction and then it wouldnt extract any of them, just got stuck so had to stick my hand in there and pull them all out manually.....have you heard of this before....still have not fired the weapon yet either