ive tried many different brands of shells and they all seem to do the same thing. i try to cycle 3 rounds through the gun slowly so i know that everything is being done on my part. but what happens is 2 things. 1st is that it will sometimes not throw the shell completly out when i go to eject it, it will get stuck in the part that throws it, not sure what that part is called. 2nd is sometimes it wont push the new round into the barrel, it will jam up and i could see the shell stuck and caught on the side which wont let it slide all the way into the barrel. Remember i am doing everything slow to make sure i am not doing anything wrong. thanks for the advice on filming it and sending it to benelli so they could see. ill have to try that soon.