OK so I contacted customer support, and they confirmed what I'm reading here. I was using too small a shell. Was using 2 1/2 dram, minimum is 3. Also was using 2 3/4" and they said I should use 3" for the first 100-200 rounds to break it in.
Problem is, every shotgun club around me have a minimum size of 7 1/2. I can't find any shells that are 7 1/2 or less, with 3 dram and 3".
So I have a gun that is too big for target shooting, basically. No one told me this when I bought it. They said it would be great for hunting or trap/skeet.
Any ideas? Are there shells that fit these parameters that I'm just not finding?