Sent the picture to Benelli and got a return authorization. I could buy the part and try it myself but I figure if it is this unsatisfactory from the factory then they should be the ones to fix it. Going to UPS to send it out today. It doesn't even feed shells since the lifter doesn't go all the way up.
Has anyone encountered this issue? Is it a quick fix with a punch and some work or should I just send this straight in to Benelli? I just got this shotgun today and didn't notice until it was assembled and I had already left the FFL.