Thanks for being the voice of reason. It sounds to me like Benelli CS is doing quite a bit to help this guy. I think Nelli Girl's point about the 9 out of 10 meant that maybe there was nothing wrong with the barrel and why would Benelli replace a barrel with nothing wrong with it? If the user is not using the product correctly then a new barrel won't fix anything.
I'm all for the "customer is always right" but I imagine Benelli has to draw the line somewhere. Otherwise people would be sending back their guns for all kinds of lame reasons.
I own a Montefeltro that I've had for about 15 years. My brother and I went out and both bought one after seeing John Satterwhite do a show back when he was the exhibition shooter for Benelli.
I also have a SBE, a SBE II, a Legacy 20 ga(old style), a M1014 Limited Edition, SuperSport and an R1. They all have had a decent amount of action, especially the Monte.
Not one of these guns have ever failed on me. Not one. Therefore I have never experienced Benelli's CS.
I also own several Winchesters, Remingtons, and Brownings. Some I can depend on, some I can't. I've had both good and bad experiences with their CS. I mostly keep them around for sentimental reasons.
My point is that Browing and Remington may be "quality" firearms but I prefer Benelli's quality, good CS or bad CS.
I spend too much money hunting just to have a gun fail in the field.
Butter Bean
[ 08-04-2005, 09:16 PM: Message edited by: Butter Bean ]