First the question. How do I get new o-rings when they get cut? I am on my second R1 and these o-rings are cut already.
Now the story. I bought my first in Sept. '04. During the first cleaning I noticed one of the o-rings was cut. After further shooting, the other was cut too. I also noticed that the fore end was a different shade from one side to the other. The right side matched pretty good. On the left side the stock and fore end mismatched by quite a bit. Well I called CS and they said (in a polite way) I was on my own and it was up to the dealer to get o-rings. This was after the dealer said to call CS. Well, luckily I bought my R1 from LL Bean and since I had the old style cap they said I can have them keep it for awhile and they will deal with CS or just exchange it for a new one. I went for the exchange. Luckily, LL Bean has GREAT CS!! I also have a 12ga Nova and was going to purchase a 20ga M1 for the wife but because of the lack of CS the M1 is on hold. But I do love their guns!! (3000+ rds = 0 problems with the nova)
Well anyway, this is my first post so please be nice if I rambled too much.
Jared