Well, I am happy to report that I am now 110% satisfied w/my M2 20 ga. The only thing about the gun I didn't like was not having a Bionic thumb to load it with. I knew this would kill me in the cold so I asked Benelli if they could offer any suggestions toward a fix and they indicated to me that the spring diameter was increased to prevent an erroneous last shell loading issue, (no doubt a knee jerk reaction to some Clem never having cleaned his gun). Anywho, I ordered a Browning 20 ga A-5 mag spring from Midwest gun works in hopes of saving the day. Well after having shot about 3 boxes for testing purposes the gun is purfect now. No malfunctions whatsoever. A breeze to load and it shoots like a champ. M2 owners, give this a try.