tumblehome Posted January 3, 2010 Posted January 3, 2010 I just purchased a Supernova Tactical. I put about 150 rounds of various type ammo through it today. It fed everything flawlessly. There was a problem at one point, the trigger failed to reset. I cycled ammo several times and it failed to reset, then it spontaneously reset. It was a bit disconcerting. Other then that, wow, what a great shotgun! Any thoughts? Thank you. Quote
tumblehome Posted January 4, 2010 Author Posted January 4, 2010 Wondered why I was getting no responses, just realized this forum is not for customer service issues. Quote
jonesbb630 Posted January 4, 2010 Posted January 4, 2010 I don't have any idea what would cause the failed reset. And no, I'm not from customer service. However, with a bit of patience, you may get a reply from an expert like Tucker301. Good luck and hope this does not happen again. Quote
agm65ccip Posted January 4, 2010 Posted January 4, 2010 I just purchased a Supernova Tactical. I put about 150 rounds of various type ammo through it today. It fed everything flawlessly. There was a problem at one point, the trigger failed to reset. I cycled ammo several times and it failed to reset, then it spontaneously reset. It was a bit disconcerting. Other then that, wow, what a great shotgun! Any thoughts? Thank you. Being a brand new gun and having that type of problem it sounds more like a parts problem. I would say you should call benelli CS and see what they say, they might send you new parts under warranty. Quote
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