azmaxfan Posted February 26, 2011 Author Posted February 26, 2011 Just got off the phone with 5.11. They suggested that the zipper getting stuck on the bag was user error. I am sending it back Monday so they can take a look. User error? What happened to "the customer is always right"? Quote
dprichard Posted February 26, 2011 Posted February 26, 2011 User error? What happened to "the customer is always right"? Yeah I told the guy I had been using zippers for 36 years and am pretty sure I have them down pat by now. Quote
TacticalKoala Posted February 26, 2011 Posted February 26, 2011 Yeah I told the guy I had been using zippers for 36 years and am pretty sure I have them down pat by now. Do they make a button-up model....... Quote
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