KwiKlot Posted April 22, 2011 Posted April 22, 2011 hey fellas i have a problem im home on leave and while i was enjoying a little shooting with some buddies i noticed that the barrel on my dads M1 was cracked at the weld around the rung that fits on the magazine i have tried unsucsessfully to find a replacement and i leave in a week does anyone have any info on parts?? Quote
70extreme Posted April 23, 2011 Posted April 23, 2011 This is common for older Benellis. My M1S90 sheared off at the barrel ring in December. Benelli fixed it and refinished the barrel at no charge. It took 4 months. I was grateful even though I had to wait. Quote
KwiKlot Posted April 23, 2011 Author Posted April 23, 2011 70extreme how did you go about starting the process to get it taken care of by benelli?? Quote
socom1 Posted April 23, 2011 Posted April 23, 2011 Kwiklot , I was wondering if you could post a pic or two ? It would be helpful to me and possibly everyone here who has an older Benelli . Thanks , Bill Quote
70extreme Posted April 23, 2011 Posted April 23, 2011 Just call their customer service. Have the unspoken attitude that it is a manufacturing flaw and ask (if they don't offer) for them to repair it under warranty. They will. It is a known flaw. Benelli is an awesome company for doing this for their customers. I actually bought a new M2 just because I was so happy that they treated me so well. Quote
socom1 Posted April 23, 2011 Posted April 23, 2011 Thanks KwiK . I really just wanted to see what happend and where it happend so I can check mine and keep an eye out . I am sure everyone else would like to see this too . Not bashing Benelli at all . I love all 3 of my Benelli's . Quote
70extreme Posted April 23, 2011 Posted April 23, 2011 I just have to say it again. I was amazed at how well Benelli stood behind their product. My gun was over 15 years old and they repaired it and refinished the barrel for free. It doesn't get any better than that. Quote
socom1 Posted April 23, 2011 Posted April 23, 2011 Hopefully everyone with warranty issues or any thing for that matter gets the same dedicated customer service as you did . These are high dollar guns and should get the best customer service going . IMHO Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.