Franchi Affinity 3 Fail to Eject/Jam

[nces 10]

So my Affinity 3 (was bought in December of last year) is failing to eject a spent shell, causing it to get stuck in the ejection port and cause a double feed. I keep my guns cleaned and oiled, was shooting a Stoeger 2000 before and never had an issue. Same lube and cleaning regimen. The Affinity has jammed with Winchester Super X 3in steel #3s, Super X 2.75 lead #4s, Kent Fasteel 2.0 3in #2s, Boss 2.75in #5s, Federal Target loads, and Winchester Target loads. I talked to customer service and they’re shipping a shell stop/release out, but I was looking for guidance on how to replace that part and why it’s causing an issue? Thank you for any input. 

[remarkable 25]

Your Carrier Latch is out of spec and is allowing multiple shells to be released from the magazine.  If Benelli is sending you a new one just PM me, I will walk you through the needed steps to replace this part. Not difficult, you will need a few tools and the knowledge to reset your new one correctly and seat the carrier latch pin correctly. I have seen this on one Affinity previously.

[SeedGuy60 0]

I bought a pair of Affinity 3's (12 first, then a 20).  The 12 had  the 'glue' come loose on the barrel from the part that slides into the receiver.  That was sent back to Benelli for repair.  I bought my 20 gauge this past September and it's a jam-a-matic.  It was also sent back to Benelli for repair after 4 boxes of shells. 

Shipping for both repairs was on me which was approximately $50/gun.  I think this is a very bad customer service deal where a faulty product is shipped back for something it should not have happened and the customer foots the bill.   I also have a Franchi Instinct SL.  

I think Benelli should stand behind their firearms as Ruger and others do and pay shipping back to the manufacture for warranty work.

[remarkable 25]

5 hours ago, SeedGuy60 said:

I bought a pair of Affinity 3's (12 first, then a 20).  The 12 had  the 'glue' come loose on the barrel from the part that slides into the receiver.  That was sent back to Benelli for repair.  I bought my 20 gauge this past September and it's a jam-a-matic.  It was also sent back to Benelli for repair after 4 boxes of shells. 

Shipping for both repairs was on me which was approximately $50/gun.  I think this is a very bad customer service deal where a faulty product is shipped back for something it should not have happened and the customer foots the bill.   I also have a Franchi Instinct SL.  

I think Benelli should stand behind their firearms as Ruger and others do and pay shipping back to the manufacture for warranty work.

You bring up a great point, this is why you choose a great dealer.  A elite dealer would have either replaced the gun or sent it to Benelli for you at no cost.  Thank you for introducing such a important topic.