I have the exact same problem. I bought a Benelli 20 ga. and it jammed on me after two rounds had been shot-repeatedly. The shells would not feed properly and you couldn't shoot once then load, shoot twice, then load etc. I called Benelli and they weren't a whole lot of help. Several gunstores told me that since it was a new gun, it might take awhile for it to "loosen up" but there is no way that the feeding problems I'm experiencing are goint to go away by the gun loosening up. Anybody got any thoughts?