They didnt say there was an existing problem they are aware of. The reason I say I will wait a year and try again is because the rifle's gas rings seem to stick to the brass cyclinder (attached to the barrel) after a few shots. I know this because it was very tough to ge the barrel off in order to clean it. They get dirty fast and badly- at least they did on this gun. I'm sure this is why it kept jamming. I figure after a year or so they will have had enough complaints on this and will have fixed it. Its posible it was the defect was only on my gun, or perhaps I wasn't cleaning it well enough. I don;t know. I do know that I bought the gun for a specific reason. That is to have a auto repeater here in florida where being charged by a hog is a likelyhood. A gun that jams can mean potential death or mauling by swine and I am not in the mood for that.
All this said, get the gun if you like it. If it is bad, Benelli has the best custoemr service you can ask for. Thats a guarantee I look for in high priced items. Nothing is going to be perfect. There is always going to be somethign wrong with a complicated gun (as simple as the R1 is it is still an auto loader). What's important is that you don;t get stuck with a lemon. They make sure that doesnt happen. Custoemr service sells me way more than the actual product everytime. Think I'm lying, check this post out I did last year about a mathews bow- http://archerytalk.com/vb/showthread.php?t=247684
I don't cut any slack when it comes to custoemr service.
SO, if you like it, buy it. They will take care of you if it is problematic.