Calling people idiot demonstrates a lack of class.
I wish, however you had been on the customer service line when I called, you would have at least been more informative. ....instead I was told to disassemble the stock pad and clean the recoil
spring.
Indeed, when I checked out the new guns at BassPro, there was some that had a smooth finish and some that had a textured finish on the inside of the magazine tube.
I've owned two BENELLI shotguns, the first shot so low it was astounding, thats when the customer service insisted the only remedy was to put shims in the stock !!! (quite the wrong answer)
Winchester shells are to blame, however, I think the irregular surface inside the magazine made the gun more sensitive to the buffering. I also think
BENELLI customer service should have been more helpful.
maybe , when you turn 18 , you will develope some maturity