I've had to call CS twice over the years and found them great to deal with, but I've heard their turnaround time for repairs is sometimes slow. I'd ask if they'd swp the stock out by just sending you a replacement, so that you don't have to wait on them to assess, fix, and return ship. If you look at the way the stock split; it looks like there was pressure on it already as it didn't just crack, but opened up. Bet they'll fix you right up. Good luck.