Clark27 Posted December 31, 2008 Share Posted December 31, 2008 I'm having trouble getting through to Customer Service. The phone is answered and I go through the menu, but then it goes downhill. I've called from different phones and waited several minutes each time. Once I was able to leave a message (not returned) but other times is just cuts me off or has a message that says call back. Any tricks to getting through?? Quote Link to comment Share on other sites More sharing options...
tucker301 Posted December 31, 2008 Share Posted December 31, 2008 Several minutes is a nanosecond to Benelli CS. Expect to be on hold for up to a half hour before getting through. Speakerphones are best. Quote Link to comment Share on other sites More sharing options...
onehorse Posted January 1, 2009 Share Posted January 1, 2009 It may be a hit-or-miss kind of thing. After trying unsuccessfully for three days, I was able to call twice in one day (this morning) and get a service representative both times. Don't give up. Quote Link to comment Share on other sites More sharing options...
sundowner Posted January 1, 2009 Share Posted January 1, 2009 Try sending them a E-mail . got a response in 3 days . Quote Link to comment Share on other sites More sharing options...
tactical1 Posted January 1, 2009 Share Posted January 1, 2009 Sent an email in AM; had response early PM - few follow up emails were returned within a few hours - maybe luck of the draw or holiday crunch? Quote Link to comment Share on other sites More sharing options...
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