Jump to content

Compliments to Benelli customer service


Recommended Posts

  • 2 weeks later...

Thats the same as the experience I just had with the customer service guy I talked to. Apparently one of my pic rail screws walked out at some point so before I ordered them I called and they shipped out two screws and two washers I think I had them three days later.

Link to comment
Share on other sites

I really love to hear that with manufacturers in the firearm industry. I had the exact same experience with other manufacturers like Magpul and RCBS. One time I had a tiny part that appeared to be out of spec in a RCBS die set. They didn't ask for proof, didn't want a photo or anything ... they just sent me a brand new die set. I tried to get them to just send me the part, but they didn't want to hear it.

When manufacturers do something like that they turn their customers into loyal spokespeople & salespeople for them.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...