libertad Posted August 10, 2019 Share Posted August 10, 2019 My recent experience with a warranty replacement for a part on my Benelli shotgun was excellent. Expert and friendly customer service rep, fast and flawless delivery to get me going again with minimal effort on my part. Quote Link to comment Share on other sites More sharing options...
jimbo45 Posted August 24, 2019 Share Posted August 24, 2019 Thats the same as the experience I just had with the customer service guy I talked to. Apparently one of my pic rail screws walked out at some point so before I ordered them I called and they shipped out two screws and two washers I think I had them three days later. Quote Link to comment Share on other sites More sharing options...
NineInchNails Posted August 26, 2019 Share Posted August 26, 2019 I really love to hear that with manufacturers in the firearm industry. I had the exact same experience with other manufacturers like Magpul and RCBS. One time I had a tiny part that appeared to be out of spec in a RCBS die set. They didn't ask for proof, didn't want a photo or anything ... they just sent me a brand new die set. I tried to get them to just send me the part, but they didn't want to hear it. When manufacturers do something like that they turn their customers into loyal spokespeople & salespeople for them. Quote Link to comment Share on other sites More sharing options...
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