Skybroom Posted March 2, 2005 Posted March 2, 2005 Just wondering how many of you have sent your SBEII trigger assembly in for the safety spring adjustment. Back in December I saw a number of people posting good results and getting it back within a week. Mine was received at Benelli on Feb. 14th and I still haven't heard a thing. I sent an email about a week ago and still haven't got a response. I sent another one yesterday and still nothing. I'm beginning to think all the horror stories about Benelli's customer service are true. Quote
tucker301 Posted March 2, 2005 Posted March 2, 2005 I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote
EFLOYD Posted March 2, 2005 Posted March 2, 2005 I emailed CDay before sending mine in....got a response within hours with instructions on where to send it and to Att: CDay..... I mailed it on Monday, got it back on Friday with freebies. Nothing but superb in my opinion. Quote
Camo Posted March 2, 2005 Posted March 2, 2005 Got mine back in a week. I've never had a problem with Benelli... Quote
Skybroom Posted March 2, 2005 Author Posted March 2, 2005 I contacted C Day back in December and got a response within a day. I wanted to wait until hunting season was over to send it in. C Day said he/she would be on leave in Feb. and March but I should simply write "safety spring" on the package and it would get into the right hands. I guess it didn't make it into the right hands. Quote
Skybroom Posted March 2, 2005 Author Posted March 2, 2005 I finally got it figured out. Still no response from my emails but a phone call got me a tracking number. It was shipped back out after 9 days, but they shipped it back to the UPS store that I sent it from instead of my address that was inside the package. Quote
EFLOYD Posted March 2, 2005 Posted March 2, 2005 Glad to hear it finally worked out even though logistically it presented a nightmare. CDay is a SHE by the way. Also, my spring was still a little tighter than I would like, but broken in considerably over time. Good Luck! Quote
tucker301 Posted March 2, 2005 Posted March 2, 2005 Good thing you followed up, Skybroom. Sounds like the jerks at the UPS store were taking a wait and see approach to finding the rightful owner. I'll be they were hoping to never hear from you. Quote
jimsam Posted March 3, 2005 Posted March 3, 2005 Originally posted by tucker301: I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote
jimsam Posted March 3, 2005 Posted March 3, 2005 Originally posted by jimsam: quote: Originally posted by tucker301: I've always had prompt responses to phone calls. I think they read e-mails when they're bored. Did you receive a yellow confirmation card in the mail? Quote
tucker301 Posted March 3, 2005 Posted March 3, 2005 jimsam, Here we give three shots for a dollar, so go ahead and take one more Quote
Skybroom Posted March 4, 2005 Author Posted March 4, 2005 Actually, the owner of the UPS store is a former boss of mine. He called and left a message that day. I didn't get it until I got home from work. He remembered the box I originally shipped it in and did some research to find out if the sender was who I had originally sent it to. One of his employees signed for it and he didn't know about it for 2 days. Quote
birddog Posted March 4, 2005 Posted March 4, 2005 Originally posted by tucker301: jimsam, Here we give three shots for a dollar, so go ahead and take one more waiting ................... Quote
tucker301 Posted March 5, 2005 Posted March 5, 2005 dogbird, He stumbled over to another thread, with coherency left very much behind. You've been there...flirting with 1014 Quote
birddog Posted March 5, 2005 Posted March 5, 2005 hmmm..... whatchya mean?? ))))))))))))))))))))))))))birddog(((((((((((((((((((( Quote
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