Jump to content

How do I get replacement parts?


Recommended Posts

I have called and "held" waiting for a customer service rep to pick up, and I have left multiple voice messages. Does anyone know the best way to contact the parts department to order a replacement part?



Hi ATL and welcome to the forum.


What parts do you need for which gun?


Numrich has a fairly good supply of Benelli parts




Brownells can be a source as well




Hookster :)

Link to comment
Share on other sites

I also had questions about where to get parts like the tri-rail and telescoping stock for my MR1. I found the tri-rail on Brownells and Numrich, but neither had a part # listing for the stock. They told me to contact Benelli. My experience was the same as ATL ... crickets. I just hope I never have to get warranty work done.


Benelli's note on this forum says not to post CS queries here, but call their (301) number. A lot of good that does if they won't answer. I hope that someone in management monitors this forum and takes some action. I even went as far as contacting the BerettaUSA people, who answer their e-mail and telephones (Benelli is a wholly owned subsidiary). They referred me back to Benelli.


It's too bad that a manufacturer of such quality firearms doesn't operate a better customer service operation. You would expect that when you pay premium prices, you could get better service.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...