Kudos to LL Bean

[biggun44mag]

Six years ago my wife bought me a Beretta 686 White Onyx at LL Bean but because life got in the way it remained a gunsafe queen. Three weeks ago I took it to shoot some clays and it beat me and left some pretty nasty bruises. I took it to LL Bean to talk to them about my issue. They showed me a Benelli Supersport and refunded my complete purchase price for the Beretta. They then took $100 off the Benelli and another 10% off my total purchase...a $300 swing in my favor. They also threw in an Allen Soft case. Shooting the Supersport is a dream come true. I can now shoot 100 rounds with no bruising or soreness. I recommend the Supersport for anyone who may be recoil sensitive and I congratulate LL Bean for taking such good care of me.

[BeermanJoel]

Great deal! I just got a Supersport myself. I tried to get one at the "Big Box" store but it was all I could do to get waited on. I ended up going to a family owned sporting goods store and got better service, a better price, they even let me trade my Nova pump in on the deal and gave me almost what I paid for it. Anyway I love my new Supersport and congrats on yours

[Bello]

Pretty amazing story being a 6 year old gun and all!

[biggun44mag]

My theory is that since Cabela's came to Maine old LL Bean is feeling the heat and has upped the ante with customer service.

[CCV 1974]

Actually, LL Bean has always treated customers that way.

 

Kudos to them.

[tucker301]

Actually, LL Bean has always treated customers that way.

 

Kudos to them.

 

This.

They have always set the standard for CS excellence, going all the way back to when they borrowed money and went in the red to make good on their original bean boots.