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Good customer service!...


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Needed two small parts for my SBE II.

 

Lost the little c-ring that holds the swivel post in place. It still worked, but it was annoying to have the post fall out every time I took the mag cap off.

 

Also had the grip cap fall out somewhere in the rice fields.

 

I called Benellis CS and told them I just needed the parts as they are easy enough to put back in myself.

 

A few days later I got a brand new complete mag cap and a new grip cap.

 

This is typical of the service I have received from Benelli since 1991.

 

It also illustrates the main reason I own Benellis. I can live with little incidental issues when the overall mechanical reliability is so outstanding smile.gif

 

mudhen - CA

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