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" If I don't press the cartridge drop lever, I am only able to eject the currently chambered shell and the bolt locks open." This would be normal. A loading sequence should start in this position, bolt lock back. Place shotshell in chamber, use bolt release to close bolt. Secondly I would look at your bolt head and ensure it is not packed with debries, thus your firing pin is not traveling through the bolt and make contasct with the primer or not deep enough. Search "Understandin Light Strikes" on this forum very good photo sequence. Please send me a PM if you can not make any progress, be glad to help.