RANT AND RAVE ON SERVICE......

[EFLOYD]

.....not so here. I pasted this from another site.

 

"We always rant and rave about sorry service, but too often do not give credit where it is due. I sent one of my old SBE's back to the factory at the end of January to get a new ejector and spring replaced. This gun is close to 15 years old and has been shot a bunch.

 

I got a card from Benelli 10 days ago, letting me know that it was next on the bench. UPS brought it to my door yesrerday, with all new parts to replace the broken ones. They had also stripped and cleaned it from end to end.

 

When I sent it to them, I shipped it in an old cardboard box that it came in. It was returned to me in a brand new Benelli hard carry case.

 

They even cleaned the inside of the barrel - I never even do that.

 

Oh yeah... All for no charge.

 

Just wanted to give credit where it was due."

[tucker301]

Thanks for sharing that, EFLOYD.

They've got my R1 now and I'm expecting that to be a good experience as well.

[birddog]

its amazing that we don't see more of that here ...

 

always quick to point the finger and complain .. but when things go right and above average service is is experienced .. most folks just smile expecting it..

 

great post EFLOYD

[M1014]

you mean like this

[birddog]

Exactly!! :