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New M2 Tactical, should it come with a case?


kbyrd

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I just got off the phone with customer support. They're catalog lists a hard case as one of the accessories for the M2 tactical (and only 3 choke tubes, so that's right). But, the women I spoke to said Benelii doesn't even have a hard case that fits the M2 tactical. So, they're going to send a soft case.

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  • 2 weeks later...

Hi all,

 

Just got off the phone with Benelli Customer Service about a hard case for the M2 Tactical. Turns out they're sorry that the 2006 catalog had the hard case as a "Standard Feature" (they've eliminated the reference on the website). So, they're sending me a Tactical soft case (Part #90175) under warranty, as soon as they're available -- probably 45-60 days. :(

 

The Customer Service person knew all about the discrepancy and did ask for the serial number of my new M2 Tactical. She was very polite and helpful (unlike some other Customer Service folk in the firearms industry). ;)

 

So, for the cost of a phone call, you get a $60 soft case for your time and effort, eventually. :D

 

HTH,

F.

8-)

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  • 4 months later...

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