dirtdarte Posted November 11, 2023 Share Posted November 11, 2023 I just bought a brand new Ethos Cordoba BEST 28 gauge and it is missing necessary parts for it to function. Has anyone ever had this problem? I knew something was wrong with it almost immediately after I got it home and attempted to shoot some clays. The shells wouldn't remain in the magazine tube. The cartridge latch was there but it was letting the shells slip by. Anyway, after some examination, I discovered that the cartridge latch pin clip wasn't there. I'm concluding that it wasn't installed correctly at the factory and fell out of the gun. Good luck finding a replacement... they are out of stock everywhere I've looked. Its frustrating. I've attempted to contact Benelli via the web but no luck. Does anyone know where I can find this replacement part? Quote Link to comment Share on other sites More sharing options...
remarkable Posted November 12, 2023 Share Posted November 12, 2023 This is a good reminder of choosing a dealer that is customer centric. This type of dealer would replace the gun and return the existing gun to Benelli for a warranty repair. Quote Link to comment Share on other sites More sharing options...
KCshooter Posted November 12, 2023 Share Posted November 12, 2023 OP, did you check with the store where you purchased the shotgun to see how they can help you? Assume you did, but you did not specifically mention this. Sorry for your trouble!! GL Quote Link to comment Share on other sites More sharing options...
dirtdarte Posted November 12, 2023 Author Share Posted November 12, 2023 I bought it from Sheels... It's like Cabellas... large chain sporting goods store. I haven't contacted them although I may in the future if I can't resolve the issue myself. I did find an appropriate part that will fix the issue, so I'm going to try that first. My bewilderment is with Benelli... silence from them. This shotgun is my 5th Benelli and this experience has somewhat soured my view of the company. Still love the guns though. Quote Link to comment Share on other sites More sharing options...
remarkable Posted November 12, 2023 Share Posted November 12, 2023 Please PM me, I can assist you with a path to resolve your issue. Mark Quote Link to comment Share on other sites More sharing options...
KCshooter Posted November 12, 2023 Share Posted November 12, 2023 1 hour ago, dirtdarte said: I bought it from Sheels... It's like Cabellas... large chain sporting goods store. I haven't contacted them although I may in the future if I can't resolve the issue myself. I did find an appropriate part that will fix the issue, so I'm going to try that first. My bewilderment is with Benelli... silence from them. This shotgun is my 5th Benelli and this experience has somewhat soured my view of the company. Still love the guns though. I am familiar with Scheels (one not far from the my house). I have found their customer service to be very good. Sound like @remarkable may be able to help, but if not, I would certainly talk with Scheels. The one near my house had literally a dozen M4's last time I was there! GL Quote Link to comment Share on other sites More sharing options...
remarkable Posted November 12, 2023 Share Posted November 12, 2023 PM Sent 1 Quote Link to comment Share on other sites More sharing options...
dirtdarte Posted November 15, 2023 Author Share Posted November 15, 2023 UPDATE... For anyone who interested or has this problem, the solution is a 1.9mm e clip. I picked up a package of 10 from a hobby store, clipped one in place and bingo, the shotgun is 100%. Quote Link to comment Share on other sites More sharing options...
remarkable Posted November 16, 2023 Share Posted November 16, 2023 Great News! Quote Link to comment Share on other sites More sharing options...
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