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Showing content with the highest reputation on 10/28/21 in Posts

  1. That ejector situation with the gouging in the barrel extension area is unacceptable. IMHO you should be getting sent a new barrel with that new bolt.
    3 points
  2. Finally accomplished Blue force gear sling setup on both ends with QD sling swivel for Benelli m4.
    1 point
  3. Well, I'm glad for you that you were able to get a new bolt out of them however, that dinged up ejector shroud would bug me. It's not normal friction wear, as you know it was caused by the defective bolt and so they should have replaced the barrel as well. Hopefully that ejector shroud will stay in one piece and won't throw off a chip of metal.
    1 point
  4. Update to this- I called Benelli back. The CS guy I talked to was nice, however he was following a script, which basically said that they would need to have me send it back again, to re-review. I explained that I had already done that once with a brand new gun, providing detailed written description and pictures, however still was not resolved, and the damage and ‘repair’ to the gun was still there. I explained the switch out of the bolts with my current M1014, and how the other bolt worked in the M4. Also pointed out how the repair description itself didnt have the right name of the piece that was modified- “ejector vs extractor”. I had to push, but eventually told the CS guy to talk to a manager, which he agreed. He went to find the shop manager, and then came back a little while later and said the manager had reviewed the case and “we dont normally do this” but we would be willing to send you a replacement bolt. However we need to have your initial bolt back first. So he is sending me a return label to ship them the bolt, and then stated that once they have it they will ship me out a new bolt to test. Ironically though this call, which I intentionally remained VERY calm so as to not allow for any description of a yelling/cussing Customer, I mentioned how i had several posts going on the forum with the pictures if they needed to review to see the damage. I got the same response as I received the first time I called, that “the forum isn’t run by benelli”. I told him that was not why I was telling him this, I was telling him this both so they could see the pictures again that i had posted and printed to them, as well as the threads with the various feedback. I said that if I were Benelli management I would want to take notice of the reports/posts/pictures/concerns, as not only is it bad product but also potentially bad press for the company. I also did not say this as a threat, it was to raise awareness to them to hopefully do the right thing, in that I also work in management for a major company, and would be something that if it was happening in my company we would address and make right for the customer. I am still not happy with having to wait several more weeks to send in the bad bolt and wait to get a bolt back from them, but I will give it a chance. It does not address the damage that the initial bad bolt caused to the ejector housing. This doesnt affect function, so maybe I will just have to let that go if the new bolt works, but still a bummer all the way. PS I am trying to just post facts of what is happening without anger/threats etc, dont want to become ‘that guy’, so apologies if this is at all coming across that way.
    1 point
  5. Man..the intended resolve..or more accurately the lack of resolve..with this clearly malfunctioning part by Benelli is really pathetic. Sorry to hear Benelli is chasing their tail around vs. not properly addressing your M4. The work done to the bolt(attempted anyway) looks like it was passed off to a espresso machine repair man..it’s like Benelli got mad & took it out on your bolt for bothering them!
    1 point
  6. I ordered my 11724, and requested that my dealer inspect it before shipping for off-tint ano, and crooked recoil tubes. Mind you, these are FACTORY C-stock LE guns, Form 4, to boot. He inspected a couple and was astounded that the one he initially had picked for me before I asked him to inspect, was indeed crooked. The one he sent me, I just did a cursory inspection of, and the only flaw I could find is the rear ghost ring is dinged. NOT the ears. NOTHING else on the gun, JUST the ghost ring. I think it must have happened prior to install on the weapon. Anyway, overall, looked good to me. I think we are just seeing normal disruption for an industry during COVID, really, and not nearly as bad as some. You won't find a company immune.
    1 point
  7. Oh wow...I posted this without seeing. OP, your carrier has a problem as I initially proposed to you in your other thread, likely. The cam-pin track is off in some manner. less likely, the cam-pin hole in the bolt is drilled off-axis. Either way, your "repaired" bolt is a bunch of bullshit and Benelli needs to send you a new bolt/carrier combo. That is the only acceptable resolution to this. To make sure the correct replacement is made, please try your M1014 BOLT in your malfunctioning gun's CARRIER, and see if the issue is solely the bolt, or solely the carrier. Then you can ask Benelli for the CORRECT action. barring their helping you, at least you know what to buy on your own, but Benelli should indeed offer to make good, here.
    1 point
  8. Thanks all for the replies- so interesting development just now. I was playing with the gun, and realized that occasionally the bolt when closed, would ‘hang up’ for a second before going back. It happens when i ever so slightly would pull out on the charging handle while pulling back. Meaning unless I was either pulling perfectly straight back or pushing in while pulling the charging handle back, no problems, but if i pulled out slightly, it would bind before moving back. I tried it on my M1014 and the bolt in that gun works smooth as glass any direction I apply pressure. After taking a break due to frustration, I went back in and was just looking at the gun. Then it dawned on me- hey I could try the bolt in my M1014 in the malfunctioning M4! So I swapped out bolts, and lo and behold, the M1014 bolt ran smooth as glass in the problem M4! So it definitely is the bolt, or some part of the bolt assembly. I will contact Benelli back and alert them to this thread as well as tell them the update, and see what they will do. In short, I would need a brand new bolt sent to me, as well as a repair to the extractor that is gouged, or yes will ask for a replacement or money back. So disappointing that it took little old me all of 5 minutes swapping out the bolts to figure out that the bolt assembly is the issue, and still an issue. LMK if you agree I am on the right track or if there is anything else I am missing . . .
    1 point
  9. Looks good, I have the same on mine. Just wish I would have gotten the multi cam
    1 point
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